Frequently Asked Question

Mozilla Thunderbird

Thunderbird is very popular with small businesses.

Method 1 — Save As

1. Open the suspicious email
2. Click File
3. Click Save As
4. Click File
5. Save as .eml
6. Upload to NetworkJ ticket

Method 2 — Drag and Drop

1. Open Thunderbird
2. Drag the suspicious email to Desktop
3. Save as .eml
4. Upload to ticket